Shipping and Return Policies

Thank you for shopping with Princess Canopy Beds. All sales are final. Shipping insurance is included with your shipment should your bed have any damage upon arrival. Thank you!

Custom Ordered Items:

All custom orders are final sales. We cannot accept any cancellations, or returns due to the nature of our business of providing customized products.

All Custom made-to-order items require payment in full upon order unless you are desiring a payment plan.

Damage During shipment:

If your item suffers damage during shipment, we will replace any and all damaged parts free of charge to you and in a timely manner.

NOTE: You must be present to receive, inspect and sign for your delivery. When your order arrives, you are responsible for performing a thorough inspection of your boxes, in the presence of the driver. If you find any signs of damage to the item’s packaging, it is imperative that you note the damage on the driver’s delivery ticket.

Please remember that if you sign the delivery ticket as "clear" and without notating any damage, we cannot be responsible for the repair or replacement of the merchandise. The items can still be replaced yet it would be at the expense of the buyer.

Please notify Princess Canopy Beds of the damage immediately by calling 1-877-LuvMyBeds (1- 877-588-6923).

We also offer local set ups and deliveries. We are located in Atlanta GA. We will charge $150 for the set up and delivery into the room of your choice. we will also remove all boxes. If the delivery appointment fails due to the customers responsibility, there will be a $30 re-delivery fee charge.