Shipping and Return Policies

Thank you for shopping with Princess Canopy Beds. All sales are final. Shipping insurance is included with your shipment should your bed have any damage upon arrival. Thank you!

Custom Ordered Items:

All custom orders are final sales. We cannot accept any cancellations, or returns due to the nature of our business of providing customized products.

All Custom made-to-order items require payment in full upon order unless you are desiring a payment plan.

Damage During shipment:

If your item suffers damage during shipment, we will replace any and all damaged parts free of charge to you and in a timely manner.

NOTE: You must be present to receive, inspect and sign for your delivery. When your order arrives, you are responsible for performing a thorough inspection of your boxes, in the presence of the driver. If you find any signs of damage to the item’s packaging, it is imperative that you note the damage on the driver’s delivery ticket.

Please remember that if you sign the delivery ticket as "clear" and without notating any damage, we cannot be responsible for the repair or replacement of the merchandise. The items can still be replaced yet it would be at the expense of the buyer. 

All shipments are curbside delivery only and are not set up in your home.  This service is offered yet you must inquire for a custom quote. 

Please notify Princess Canopy Beds of the damage immediately by calling 1-877-LuvMyBeds (1- 877-588-6923).

Ordering During the Holidays:

If an order is placed between the dates of Dec 17 thru Jan 5, please add an extra 2-3 weeks for your order to ship out.  This does include Standard 6-8 week and RUSH 3-4 week orders.  Thank you.